{"id":1815,"date":"2025-05-22T12:15:55","date_gmt":"2025-05-22T12:15:55","guid":{"rendered":"https:\/\/heroncity.hajagency.com\/frequently-asked-questions\/"},"modified":"2026-06-10T12:07:18","modified_gmt":"2026-06-10T12:07:18","slug":"faq","status":"publish","type":"page","link":"https:\/\/www.heroncity.se\/en\/faq\/","title":{"rendered":"Frequently Asked Questions"},"content":{"rendered":"\n<div class=\"wp-block-group alignfull hero-section full-width-image-section has-primary-purple-color has-text-color has-link-color wp-elements-9b29cd183b655517eb1c6622d538c0ce has-global-padding is-layout-constrained wp-container-core-group-is-layout-c5016eb4 wp-block-group-is-layout-constrained\" style=\"padding-right:0;padding-left:0\">\n<div class=\"wp-block-columns alignfull are-vertically-aligned-center has-secondary-100-background-color has-background is-layout-flex wp-container-core-columns-is-layout-aa355b95 wp-block-columns-is-layout-flex\" style=\"padding-right:0;padding-left:0\">\n<div class=\"wp-block-column is-vertically-aligned-center is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:33%\">\n<figure class=\"wp-block-image size-full full-width-image is-hidden-mobile\"><img loading=\"lazy\" decoding=\"async\" width=\"363\" height=\"438\" src=\"https:\/\/heroncity.se\/wp-content\/uploads\/2025\/09\/heroncity-vanliga-fragor.png\" alt=\"\" class=\"wp-image-1664\" style=\"object-fit:cover\" srcset=\"https:\/\/www.heroncity.se\/wp-content\/uploads\/2025\/09\/heroncity-vanliga-fragor.png 363w, https:\/\/www.heroncity.se\/wp-content\/uploads\/2025\/09\/heroncity-vanliga-fragor-249x300.png 249w\" sizes=\"auto, (max-width: 363px) 100vw, 363px\" \/><\/figure>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-vertically-aligned-center is-layout-flow wp-block-column-is-layout-flow\" style=\"padding-right:var(--wp--preset--spacing--1-25);padding-left:var(--wp--preset--spacing--1-25);flex-basis:33%\">\n<h1 class=\"wp-block-heading has-text-align-center\" style=\"padding-top:var(--wp--preset--spacing--7);padding-bottom:var(--wp--preset--spacing--7)\">FAQ<\/h1>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-vertically-aligned-center is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:33%\">\n<figure class=\"wp-block-image size-full full-width-image is-hidden-mobile\"><img loading=\"lazy\" decoding=\"async\" width=\"424\" height=\"381\" src=\"http:\/\/heroncity.se\/wp-content\/uploads\/2025\/06\/Frame-324-2.png\" alt=\"\" class=\"wp-image-516\" srcset=\"https:\/\/www.heroncity.se\/wp-content\/uploads\/2025\/06\/Frame-324-2.png 424w, https:\/\/www.heroncity.se\/wp-content\/uploads\/2025\/06\/Frame-324-2-300x270.png 300w\" sizes=\"auto, (max-width: 424px) 100vw, 424px\" \/><\/figure>\n<\/div>\n<\/div>\n<\/div>\n\n<div class=\"wp-block-group has-global-padding is-layout-constrained wp-block-group-is-layout-constrained\" style=\"padding-top:var(--wp--preset--spacing--7);padding-bottom:var(--wp--preset--spacing--7)\"><div data-block-id=\"3ccbe825-e3cb-4e4d-82fa-6a21a98d81c7\" class=\"wp-block-accordion block-editor-block-list__block wp-block block-editor-block-list__block wp-block wp-block-tiburon-accordion\">\n    <div class=\"wp-block-accordion\">\n        <div class=\"wp-block-accordion__container\">\n                        <div class=\"wp-block-accordion__first-half\">\n                        <div data-accordion-target=\"3ccbe825-e3cb-4e4d-82fa-6a21a98d81c7-2333\" class=\"wp-block-accordion__item\">\n            <h3 class=\"wp-block-accordion__item-title\">\n                <button id=\"button-2333\">\n                    Bicycles                    <svg width=\"32\" height=\"33\" viewBox=\"0 0 32 33\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\n                        <path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M15.4678 20.8074C15.7607 21.1095 16.2355 21.1095 16.5284 20.8074L24.1749 12.922C24.4678 12.6199 24.4678 12.1303 24.1749 11.8282L23.8213 11.4636C23.5284 11.1615 23.0535 11.1615 22.7606 11.4636L15.9981 18.4375L9.23548 11.4636C8.94258 11.1615 8.46778 11.1615 8.17488 11.4636L7.82128 11.8283C7.52838 12.1303 7.52838 12.6199 7.82128 12.922L15.4678 20.8074Z\" fill=\"#392A25\" \/>\n                    <\/svg>\n\n                <\/button>\n            <\/h3>\n            <div id=\"target-3ccbe825-e3cb-4e4d-82fa-6a21a98d81c7-2333\" class=\"wp-block-accordion__item-content is-w-full\">\n                <div class=\"accordion-content-wrapper\">\n                    <p class=\"wp-block-paragraph\">Bicycles, inlines, kick bikes\/scooters or skateboards are not allowed in Heron City.<\/p>\n                <\/div>\n            <\/div>\n        <\/div>\n        <div data-accordion-target=\"3ccbe825-e3cb-4e4d-82fa-6a21a98d81c7-2323\" class=\"wp-block-accordion__item\">\n            <h3 class=\"wp-block-accordion__item-title\">\n                <button id=\"button-2323\">\n                    Cash machine                    <svg width=\"32\" height=\"33\" viewBox=\"0 0 32 33\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\n                        <path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M15.4678 20.8074C15.7607 21.1095 16.2355 21.1095 16.5284 20.8074L24.1749 12.922C24.4678 12.6199 24.4678 12.1303 24.1749 11.8282L23.8213 11.4636C23.5284 11.1615 23.0535 11.1615 22.7606 11.4636L15.9981 18.4375L9.23548 11.4636C8.94258 11.1615 8.46778 11.1615 8.17488 11.4636L7.82128 11.8283C7.52838 12.1303 7.52838 12.6199 7.82128 12.922L15.4678 20.8074Z\" fill=\"#392A25\" \/>\n                    <\/svg>\n\n                <\/button>\n            <\/h3>\n            <div id=\"target-3ccbe825-e3cb-4e4d-82fa-6a21a98d81c7-2323\" class=\"wp-block-accordion__item-content is-w-full\">\n                <div class=\"accordion-content-wrapper\">\n                    <p class=\"wp-block-paragraph\">There is no ATM in Heron City.<\/p>\n                <\/div>\n            <\/div>\n        <\/div>\n        <div data-accordion-target=\"3ccbe825-e3cb-4e4d-82fa-6a21a98d81c7-2328\" class=\"wp-block-accordion__item\">\n            <h3 class=\"wp-block-accordion__item-title\">\n                <button id=\"button-2328\">\n                    Charge your phone or other mobile devices                    <svg width=\"32\" height=\"33\" viewBox=\"0 0 32 33\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\n                        <path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M15.4678 20.8074C15.7607 21.1095 16.2355 21.1095 16.5284 20.8074L24.1749 12.922C24.4678 12.6199 24.4678 12.1303 24.1749 11.8282L23.8213 11.4636C23.5284 11.1615 23.0535 11.1615 22.7606 11.4636L15.9981 18.4375L9.23548 11.4636C8.94258 11.1615 8.46778 11.1615 8.17488 11.4636L7.82128 11.8283C7.52838 12.1303 7.52838 12.6199 7.82128 12.922L15.4678 20.8074Z\" fill=\"#392A25\" \/>\n                    <\/svg>\n\n                <\/button>\n            <\/h3>\n            <div id=\"target-3ccbe825-e3cb-4e4d-82fa-6a21a98d81c7-2328\" class=\"wp-block-accordion__item-content is-w-full\">\n                <div class=\"accordion-content-wrapper\">\n                    <p>Naki Power erbjuder b\u00e4rbara powerbanks om du beh\u00f6ver ladda mobila enheter p\u00e5 spr\u00e5ng.<br \/>\nDu kan hyra en powerbank via Nakis app eller genom blippa kortet vid en station, anv\u00e4nda den och sedan l\u00e4mna tillbaka den vid en annan station.<\/p>\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<p class=\"wp-block-paragraph\">Naki&#8217;s power bank station can be found on floor 3 next to the garage entrance or outside Mio&#8217;s entrance.<\/p>\n<\/div>\n                <\/div>\n            <\/div>\n        <\/div>\n        <div data-accordion-target=\"3ccbe825-e3cb-4e4d-82fa-6a21a98d81c7-2329\" class=\"wp-block-accordion__item\">\n            <h3 class=\"wp-block-accordion__item-title\">\n                <button id=\"button-2329\">\n                    Communications                    <svg width=\"32\" height=\"33\" viewBox=\"0 0 32 33\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\n                        <path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M15.4678 20.8074C15.7607 21.1095 16.2355 21.1095 16.5284 20.8074L24.1749 12.922C24.4678 12.6199 24.4678 12.1303 24.1749 11.8282L23.8213 11.4636C23.5284 11.1615 23.0535 11.1615 22.7606 11.4636L15.9981 18.4375L9.23548 11.4636C8.94258 11.1615 8.46778 11.1615 8.17488 11.4636L7.82128 11.8283C7.52838 12.1303 7.52838 12.6199 7.82128 12.922L15.4678 20.8074Z\" fill=\"#392A25\" \/>\n                    <\/svg>\n\n                <\/button>\n            <\/h3>\n            <div id=\"target-3ccbe825-e3cb-4e4d-82fa-6a21a98d81c7-2329\" class=\"wp-block-accordion__item-content is-w-full\">\n                <div class=\"accordion-content-wrapper\">\n                    <p class=\"wp-block-paragraph\">It is both easy and convenient to get to us, both by car or public transport. Read more here about the routes to Heron City.<\/p>\n                <\/div>\n            <\/div>\n        <\/div>\n        <div data-accordion-target=\"3ccbe825-e3cb-4e4d-82fa-6a21a98d81c7-2330\" class=\"wp-block-accordion__item\">\n            <h3 class=\"wp-block-accordion__item-title\">\n                <button id=\"button-2330\">\n                    Dogs                    <svg width=\"32\" height=\"33\" viewBox=\"0 0 32 33\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\n                        <path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M15.4678 20.8074C15.7607 21.1095 16.2355 21.1095 16.5284 20.8074L24.1749 12.922C24.4678 12.6199 24.4678 12.1303 24.1749 11.8282L23.8213 11.4636C23.5284 11.1615 23.0535 11.1615 22.7606 11.4636L15.9981 18.4375L9.23548 11.4636C8.94258 11.1615 8.46778 11.1615 8.17488 11.4636L7.82128 11.8283C7.52838 12.1303 7.52838 12.6199 7.82128 12.922L15.4678 20.8074Z\" fill=\"#392A25\" \/>\n                    <\/svg>\n\n                <\/button>\n            <\/h3>\n            <div id=\"target-3ccbe825-e3cb-4e4d-82fa-6a21a98d81c7-2330\" class=\"wp-block-accordion__item-content is-w-full\">\n                <div class=\"accordion-content-wrapper\">\n                    <p>Dogs or other animals are not allowed in Heron City.<br \/>\nThe exception is guide or assistance dogs.<\/p>\n                <\/div>\n            <\/div>\n        <\/div>\n        <div data-accordion-target=\"3ccbe825-e3cb-4e4d-82fa-6a21a98d81c7-2332\" class=\"wp-block-accordion__item\">\n            <h3 class=\"wp-block-accordion__item-title\">\n                <button id=\"button-2332\">\n                    Electric vehicle chargers                    <svg width=\"32\" height=\"33\" viewBox=\"0 0 32 33\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\n                        <path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M15.4678 20.8074C15.7607 21.1095 16.2355 21.1095 16.5284 20.8074L24.1749 12.922C24.4678 12.6199 24.4678 12.1303 24.1749 11.8282L23.8213 11.4636C23.5284 11.1615 23.0535 11.1615 22.7606 11.4636L15.9981 18.4375L9.23548 11.4636C8.94258 11.1615 8.46778 11.1615 8.17488 11.4636L7.82128 11.8283C7.52838 12.1303 7.52838 12.6199 7.82128 12.922L15.4678 20.8074Z\" fill=\"#392A25\" \/>\n                    <\/svg>\n\n                <\/button>\n            <\/h3>\n            <div id=\"target-3ccbe825-e3cb-4e4d-82fa-6a21a98d81c7-2332\" class=\"wp-block-accordion__item-content is-w-full\">\n                <div class=\"accordion-content-wrapper\">\n                    <p class=\"wp-block-paragraph\">We have 28 charging stations for electric cars on level 0, level 2 and level 3 of the parking garage.<\/p>\n                <\/div>\n            <\/div>\n        <\/div>\n            <\/div>\n            <div class=\"wp-block-accordion__second-half\">\n                        <div data-accordion-target=\"3ccbe825-e3cb-4e4d-82fa-6a21a98d81c7-2332\" class=\"wp-block-accordion__item\">\n            <h3 class=\"wp-block-accordion__item-title\">\n                <button id=\"button-2332\">\n                    Lost and found                    <svg width=\"32\" height=\"33\" viewBox=\"0 0 32 33\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\n                        <path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M15.4678 20.8074C15.7607 21.1095 16.2355 21.1095 16.5284 20.8074L24.1749 12.922C24.4678 12.6199 24.4678 12.1303 24.1749 11.8282L23.8213 11.4636C23.5284 11.1615 23.0535 11.1615 22.7606 11.4636L15.9981 18.4375L9.23548 11.4636C8.94258 11.1615 8.46778 11.1615 8.17488 11.4636L7.82128 11.8283C7.52838 12.1303 7.52838 12.6199 7.82128 12.922L15.4678 20.8074Z\" fill=\"#392A25\" \/>\n                    <\/svg>\n\n                <\/button>\n            <\/h3>\n            <div id=\"target-3ccbe825-e3cb-4e4d-82fa-6a21a98d81c7-2332\" class=\"wp-block-accordion__item-content is-w-full\">\n                <div class=\"accordion-content-wrapper\">\n                    <p class=\"wp-block-paragraph\">Have you lost or forgotten something with us?<br \/>\nContact our call center on 08- 505 600 39 and they will help you.<\/p>\n<p class=\"wp-block-paragraph\">If you have lost something at Filmstaden, contact them <a href=\"http:\/\/heroncity.se\/programs\/sf-bio\/\">directly<\/a>.<\/p>\n                <\/div>\n            <\/div>\n        <\/div>\n        <div data-accordion-target=\"3ccbe825-e3cb-4e4d-82fa-6a21a98d81c7-2332\" class=\"wp-block-accordion__item\">\n            <h3 class=\"wp-block-accordion__item-title\">\n                <button id=\"button-2332\">\n                    Parking                    <svg width=\"32\" height=\"33\" viewBox=\"0 0 32 33\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\n                        <path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M15.4678 20.8074C15.7607 21.1095 16.2355 21.1095 16.5284 20.8074L24.1749 12.922C24.4678 12.6199 24.4678 12.1303 24.1749 11.8282L23.8213 11.4636C23.5284 11.1615 23.0535 11.1615 22.7606 11.4636L15.9981 18.4375L9.23548 11.4636C8.94258 11.1615 8.46778 11.1615 8.17488 11.4636L7.82128 11.8283C7.52838 12.1303 7.52838 12.6199 7.82128 12.922L15.4678 20.8074Z\" fill=\"#392A25\" \/>\n                    <\/svg>\n\n                <\/button>\n            <\/h3>\n            <div id=\"target-3ccbe825-e3cb-4e4d-82fa-6a21a98d81c7-2332\" class=\"wp-block-accordion__item-content is-w-full\">\n                <div class=\"accordion-content-wrapper\">\n                    <p class=\"wp-block-paragraph\">We have several parking lots adjacent to Heron City and as much as 6 hours of free parking with a parking disc in the garage and in our eastern parking lot at the main entrance on Dialoggatan 2.<\/p>\n<p class=\"wp-block-paragraph\">The provider is Easypark.<\/p>\n<p class=\"wp-block-paragraph\">You can find more information about our parking lots here.<\/p>\n                <\/div>\n            <\/div>\n        <\/div>\n        <div data-accordion-target=\"3ccbe825-e3cb-4e4d-82fa-6a21a98d81c7-2332\" class=\"wp-block-accordion__item\">\n            <h3 class=\"wp-block-accordion__item-title\">\n                <button id=\"button-2332\">\n                    Photo booth                    <svg width=\"32\" height=\"33\" viewBox=\"0 0 32 33\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\n                        <path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M15.4678 20.8074C15.7607 21.1095 16.2355 21.1095 16.5284 20.8074L24.1749 12.922C24.4678 12.6199 24.4678 12.1303 24.1749 11.8282L23.8213 11.4636C23.5284 11.1615 23.0535 11.1615 22.7606 11.4636L15.9981 18.4375L9.23548 11.4636C8.94258 11.1615 8.46778 11.1615 8.17488 11.4636L7.82128 11.8283C7.52838 12.1303 7.52838 12.6199 7.82128 12.922L15.4678 20.8074Z\" fill=\"#392A25\" \/>\n                    <\/svg>\n\n                <\/button>\n            <\/h3>\n            <div id=\"target-3ccbe825-e3cb-4e4d-82fa-6a21a98d81c7-2332\" class=\"wp-block-accordion__item-content is-w-full\">\n                <div class=\"accordion-content-wrapper\">\n                    <p class=\"wp-block-paragraph\">There is a Speed Photo photo booth next to the garage entrance on level 3. You can use it to take ordinary photos, but also to upload them quickly and easily to your mobile phone.<\/p>\n                <\/div>\n            <\/div>\n        <\/div>\n        <div data-accordion-target=\"3ccbe825-e3cb-4e4d-82fa-6a21a98d81c7-2332\" class=\"wp-block-accordion__item\">\n            <h3 class=\"wp-block-accordion__item-title\">\n                <button id=\"button-2332\">\n                    Playground                    <svg width=\"32\" height=\"33\" viewBox=\"0 0 32 33\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\n                        <path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M15.4678 20.8074C15.7607 21.1095 16.2355 21.1095 16.5284 20.8074L24.1749 12.922C24.4678 12.6199 24.4678 12.1303 24.1749 11.8282L23.8213 11.4636C23.5284 11.1615 23.0535 11.1615 22.7606 11.4636L15.9981 18.4375L9.23548 11.4636C8.94258 11.1615 8.46778 11.1615 8.17488 11.4636L7.82128 11.8283C7.52838 12.1303 7.52838 12.6199 7.82128 12.922L15.4678 20.8074Z\" fill=\"#392A25\" \/>\n                    <\/svg>\n\n                <\/button>\n            <\/h3>\n            <div id=\"target-3ccbe825-e3cb-4e4d-82fa-6a21a98d81c7-2332\" class=\"wp-block-accordion__item-content is-w-full\">\n                <div class=\"accordion-content-wrapper\">\n                    <p class=\"wp-block-paragraph\">Outside the main entrance to Heron City at Dialoggatan 2, there is an outdoor playground for all children with running legs and benches for those who want to sit down.<\/p>\n                <\/div>\n            <\/div>\n        <\/div>\n        <div data-accordion-target=\"3ccbe825-e3cb-4e4d-82fa-6a21a98d81c7-2332\" class=\"wp-block-accordion__item\">\n            <h3 class=\"wp-block-accordion__item-title\">\n                <button id=\"button-2332\">\n                    Toilets                    <svg width=\"32\" height=\"33\" viewBox=\"0 0 32 33\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\n                        <path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M15.4678 20.8074C15.7607 21.1095 16.2355 21.1095 16.5284 20.8074L24.1749 12.922C24.4678 12.6199 24.4678 12.1303 24.1749 11.8282L23.8213 11.4636C23.5284 11.1615 23.0535 11.1615 22.7606 11.4636L15.9981 18.4375L9.23548 11.4636C8.94258 11.1615 8.46778 11.1615 8.17488 11.4636L7.82128 11.8283C7.52838 12.1303 7.52838 12.6199 7.82128 12.922L15.4678 20.8074Z\" fill=\"#392A25\" \/>\n                    <\/svg>\n\n                <\/button>\n            <\/h3>\n            <div id=\"target-3ccbe825-e3cb-4e4d-82fa-6a21a98d81c7-2332\" class=\"wp-block-accordion__item-content is-w-full\">\n                <div class=\"accordion-content-wrapper\">\n                    <p>There are two restroom sections on level 3.<br \/>\nOne at the far end of our food court past Pizza Hut and the other next to Caf\u00e9 Classico. Both sections have accessible toilets with changing tables and a men&#8217;s and women&#8217;s section.<\/p>\n<p>Our toilets are free of charge and open at 10.00 every day.<\/p>\n                <\/div>\n            <\/div>\n        <\/div>\n            <\/div>\n        <\/div>\n    <\/div>\n<\/div>\n<script type=\"application\/ld+json\">{\"@context\":\"https:\/\/schema.org\",\"@type\":\"FAQPage\",\"mainEntity\":[{\"@type\":\"Question\",\"name\":\"Bicycles\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"Bicycles, inlines, kick bikes\/scooters or skateboards are not allowed in Heron City.\"}},{\"@type\":\"Question\",\"name\":\"Cash machine\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"There is no ATM in Heron City.\"}},{\"@type\":\"Question\",\"name\":\"Charge your phone or other mobile devices\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"Naki Power erbjuder b\u00e4rbara powerbanks om du beh\u00f6ver ladda mobila enheter p\u00e5 spr\u00e5ng.\\nDu kan hyra en powerbank via Nakis app eller genom blippa kortet vid en station, anv\u00e4nda den och sedan l\u00e4mna tillbaka den vid en annan station.\\n\\nNaki's power bank station can be found on floor 3 next to the garage entrance or outside Mio's entrance.\"}},{\"@type\":\"Question\",\"name\":\"Communications\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"It is both easy and convenient to get to us, both by car or public transport. Read more here about the routes to Heron City.\"}},{\"@type\":\"Question\",\"name\":\"Dogs\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"Dogs or other animals are not allowed in Heron City.\\nThe exception is guide or assistance dogs.\"}},{\"@type\":\"Question\",\"name\":\"Electric vehicle chargers\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"We have 28 charging stations for electric cars on level 0, level 2 and level 3 of the parking garage.\"}},{\"@type\":\"Question\",\"name\":\"Lost and found\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"Have you lost or forgotten something with us?\\nContact our call center on 08- 505 600 39 and they will help you.\\nIf you have lost something at Filmstaden, contact them directly.\"}},{\"@type\":\"Question\",\"name\":\"Parking\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"We have several parking lots adjacent to Heron City and as much as 6 hours of free parking with a parking disc in the garage and in our eastern parking lot at the main entrance on Dialoggatan 2.\\nThe provider is Easypark.\\nYou can find more information about our parking lots here.\"}},{\"@type\":\"Question\",\"name\":\"Photo booth\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"There is a Speed Photo photo booth next to the garage entrance on level 3. You can use it to take ordinary photos, but also to upload them quickly and easily to your mobile phone.\"}},{\"@type\":\"Question\",\"name\":\"Playground\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"Outside the main entrance to Heron City at Dialoggatan 2, there is an outdoor playground for all children with running legs and benches for those who want to sit down.\"}},{\"@type\":\"Question\",\"name\":\"Toilets\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"There are two restroom sections on level 3.\\nOne at the far end of our food court past Pizza Hut and the other next to Caf\u00e9 Classico. Both sections have accessible toilets with changing tables and a men's and women's section.\\nOur toilets are free of charge and open at 10.00 every day.\"}}]}<\/script><\/div>\n\n<div class=\"wp-block-group alignfull no-max-width-right has-primary-pink-background-color has-background has-global-padding is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-2a029a0a wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-container-core-column-is-layout-65c821b5 wp-block-column-is-layout-flow\" style=\"padding-top:var(--wp--preset--spacing--5);padding-bottom:var(--wp--preset--spacing--5)\">\n<h2 class=\"wp-block-heading has-secondary-100-color has-text-color has-link-color wp-elements-d0c4c036112abeb9e7e59c84b8a36cd1\">Can&#8217;t find what you&#8217;re looking for?<\/h2>\n\n\n\n<div class=\"wp-block-buttons is-layout-flex wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button is-style-secondary\"><a class=\"wp-block-button__link wp-element-button\" href=\"https:\/\/heroncity.se\/en\/contact-us\/\">Contact us<\/a><\/div>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-vertically-aligned-bottom is-layout-flow wp-block-column-is-layout-flow\">\n<figure class=\"wp-block-image size-large has-custom-border\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"654\" src=\"http:\/\/heroncity.se\/wp-content\/uploads\/2025\/06\/f35386c5f5eaff2fee213e886ca4083f15a85bd3-1024x654.png\" alt=\"\" class=\"wp-image-530\" style=\"border-radius:0px\" srcset=\"https:\/\/www.heroncity.se\/wp-content\/uploads\/2025\/06\/f35386c5f5eaff2fee213e886ca4083f15a85bd3-1024x654.png 1024w, https:\/\/www.heroncity.se\/wp-content\/uploads\/2025\/06\/f35386c5f5eaff2fee213e886ca4083f15a85bd3-300x192.png 300w, https:\/\/www.heroncity.se\/wp-content\/uploads\/2025\/06\/f35386c5f5eaff2fee213e886ca4083f15a85bd3-768x491.png 768w, https:\/\/www.heroncity.se\/wp-content\/uploads\/2025\/06\/f35386c5f5eaff2fee213e886ca4083f15a85bd3.png 1526w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n<\/div>\n<\/div>\n<\/div>\n","protected":false},"excerpt":{"rendered":"<p>FAQ Can&#8217;t find what you&#8217;re looking for?<\/p>\n","protected":false},"author":2,"featured_media":0,"parent":0,"menu_order":35,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-1815","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v26.3 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Frequently Asked Questions - Heron City<\/title>\n<meta name=\"description\" content=\"Lost something? 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